Privacy Policy

Wolvec L.L.C., a Wyoming limited liability company

Effective Date: June 2, 2026  ·  Last Updated: September 2, 2026

1. Who We Are

Wolvec L.L.C. ("Wolvec," "Company," "we," "us," or "our") is a fitness and wellness technology platform. We connect fitness coaches with their clients through AI-assisted coaching tools.

IMPORTANT DISCLAIMER: Wolvec is NOT a medical provider, health plan, or healthcare clearinghouse. Our platform provides fitness and wellness support only. Nothing on this platform constitutes medical advice, diagnosis, or treatment.

2. Information We Collect

Coach Data

• Name and email address
• Coaching methodology, philosophy, and approach (provided during onboarding interview)
• Uploaded training content and methodology documents
• Nutrition coaching approaches and preferences
• Business preferences and coaching style
• Voice input recorded in the Platform in place of typing. Wolvec transmits the audio to its transcription provider and stores only the resulting text. Wolvec does not store the original audio recording.
• Billing information (processed by third-party payment processors)

Client Data

• Name and email address
• Demographics (age, fitness level, goals)
• Fitness goals and training history
• Training progress, soreness reports, and mood check-ins
• Check-in responses, which may occasionally include mentions of pain, injury, or illness
• Workout logs and program completion data
• Voice input recorded in the Platform in place of typing. Wolvec transmits the audio to its transcription provider and stores only the resulting text. Wolvec does not store the original audio recording.

Automatically Collected Data

• Device type and operating system
• IP address
• Usage data and interaction logs
• Error reports (via Sentry)

Google Sign-In Data

Google Sign-In Data: If you choose to sign in using Google, Wolvec may receive basic Google account information such as your name, email address, profile identifier, and profile image, depending on the permissions you authorize. Wolvec uses this information to authenticate your account, maintain account security, and operate the Platform.

Prospective Coach / Early Access Signup Data

Prospective Coach / Early Access Signup Data: name, email address, years coaching, approximate client count, current platform, and related information submitted through early-access or contact forms.

Prospective Client Application Data

Prospective Client Application Data. If you apply to work with a Coach through a public Wolvec page, we collect your name, email address, selected plan, application status, scheduling availability, self-described experience level, equipment access, time zone, and budget band.

3. How We Use Your Information

We use collected information to:

• Generate and operate your AI coaching assistant based on coach methodology and preferences
• Deliver personalized fitness programs and coaching support
• Process check-in responses and provide coaching feedback
• Improve platform performance and reliability
• Communicate with you about your account and our services
• Comply with legal obligations
• To receive and administer prospective Client applications, including making application information available to the selected Coach for review and recording the Coach's approval or decline.

Account-Linked Usage and Behavioral Data for Platform Improvement

Wolvec may collect information about how coaches and clients interact with Platform features, such as screens visited, actions taken, session timing, feature use, and related event metadata. These records may remain linked to a user account through an internal identifier and are treated as personal data while they remain linkable.

Wolvec uses automated processes to remove or minimize certain personal details from behavioral-event payloads and uses the remaining information to improve Platform design, performance, reliability, and safety. Account-linked usage records remain subject to Wolvec's applicable retention and deletion practices.

Where usage or behavioral information contains or reveals consumer health data, Wolvec handles that information in accordance with the Consumer Health Data Privacy Policy.

4. Third-Party Service Providers

Wolvec uses third-party service providers to operate core platform features. Your data is processed by:

• Anthropic (AI text generation and reasoning): Coach and client content, including check-in responses and coaching conversations, is processed through Anthropic's Claude AI to generate coaching responses and program recommendations.
• OpenAI (voice transcription): When a Coach or a Client records voice input in the Platform, Wolvec transmits that audio recording to OpenAI's transcription service and receives back a text transcript. Wolvec stores the transcript. Wolvec does not store the original audio.
• OpenAI (text embeddings): Coach onboarding and methodology content may be transmitted to OpenAI to generate text embeddings, which Wolvec stores. Wolvec does not currently use these embeddings to generate coaching responses.
• Resend (email delivery): Agreement confirmation emails containing coach and client names and email addresses are sent via Resend's email delivery service.
• Neon (database storage): Your account data, program data, check-in responses, coaching content, and Prospective Client Application Data are stored in Wolvec's managed database hosted by Neon, a serverless PostgreSQL provider.
• Vercel (platform operations): The Wolvec application is hosted and served by Vercel. Requests to the platform are processed through Vercel's serverless compute infrastructure.
• Neon (early access applications): If you submit the early access application form on our marketing site, your submission (name, email address, and coaching background responses) is stored in Wolvec's managed PostgreSQL database hosted by Neon, a serverless PostgreSQL provider, until we process your application.
• Cloudflare (security): Cloudflare provides edge security, DDoS protection, and web application firewall services. Cloudflare may process request metadata, including IP addresses, as part of security screening.
• Sentry provides error monitoring and performance diagnostics. Wolvec configures its systems to exclude message bodies, health-screening responses, health content, session cookies, IP addresses, and other personal information from error-monitoring transmissions where reasonably feasible. Sentry may process technical metadata needed for debugging, reliability, and security.
• Notion (bug triage and support): If you submit bug reports or feedback through the Platform, or if Wolvec staff engage in internal support workflows related to your account, report content, contact information, and related technical context may be processed in Notion for internal triage, debugging, and product support.
• Notification delivery providers: device identifiers used to deliver operational notifications.
• Google Sign-In / Google OAuth: Wolvec may use Google authentication services to allow users to create or access their Wolvec account. Google may process login-related information according to Google's own terms and privacy policies. Wolvec uses Google Sign-In only for authentication and account-access purposes.

Wolvec uses these providers to process data on Wolvec's behalf and does not authorize them to use the data for unrelated purposes.

We do NOT sell your personal data. We do NOT disclose your data to third parties for purposes unrelated to operating the Wolvec platform.

5. Consumer Health Data

Wolvec handles certain health-adjacent and consumer health data, including PAR-Q+ screening responses, fitness goals, training history, workout logs, soreness or wellness check-ins, injury or illness disclosures, safety flags, and related coaching context.

Wolvec is not a medical provider, health plan, healthcare clearinghouse, physical therapy provider, mental health provider, or dietetics provider. The Platform does not provide medical advice, diagnosis, treatment, physical therapy, mental health counseling, or emergency support.

For detailed information about the categories of consumer health data Wolvec collects, the purposes for collection and use, the parties with whom consumer health data may be shared, retention periods, consumer rights, and state-specific disclosures, please see Wolvec's Consumer Health Data Privacy Policy.

Wolvec does not sell consumer health data and does not use or share consumer health data for targeted advertising.

Safety Controls

Wolvec uses limited automated safety controls for certain reports of pain, injury, illness, dizziness, chest or breathing symptoms, and other physical distress. Depending on the circumstances, those controls may pause AI-assisted coaching, display a safety notice, or flag the issue for the Client's assigned Coach in Wolvec. These controls may not identify every health or safety concern and are not medical or emergency monitoring.

FTC Health Breach Notification

Wolvec maintains procedures to evaluate and respond to security incidents and unauthorized disclosures involving identifiable health-related information. Because Wolvec is not regulated by HIPAA and handles health-related information through a fitness and wellness technology platform, Wolvec treats the FTC Health Breach Notification Rule as applicable where required.

If Wolvec discovers a breach of unsecured identifiable health-related information subject to the FTC Health Breach Notification Rule, Wolvec will provide notices to affected individuals, the FTC, and, where required, media outlets, in accordance with applicable law.

The FTC Health Breach Notification Rule may apply not only to traditional cybersecurity incidents, but also to unauthorized disclosures of identifiable health-related information. Violations may result in civil penalties as set by the FTC and adjusted periodically for inflation.

6. Data Retention and Deletion

Wolvec retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide and secure the Platform, resolve disputes, maintain appropriate business and transaction records, and comply with applicable law.

Retention periods vary depending on the type of information and the reason it is processed.

Voice input is handled as follows. Wolvec does not retain the original audio of voice input. The audio is transmitted to Wolvec's transcription provider, the resulting text is stored, and the audio recording is not written to Wolvec's database, to file storage, or to disk.

Consumer health data is subject to the additional practices and applicable deletion rights described in Wolvec's Consumer Health Data Privacy Policy.

When Wolvec receives a valid deletion request, Wolvec deletes covered information as required by applicable law, subject to applicable exceptions and permitted timing for backup or archived systems.

Wolvec may retain limited agreement-acceptance, billing, transaction, security, fraud-prevention, dispute, and legal records where reasonably necessary for those purposes and permitted by applicable law.

7. Data Security

Wolvec uses administrative, technical, and organizational safeguards designed to protect personal information, including access controls and protections for data in transit and at rest where applicable.

No system can be guaranteed completely secure.

8. Privacy Rights and Consumer Health Data

Depending on applicable law, you may have rights concerning personal information Wolvec maintains about you. Requests may be submitted to privacy@wolvec.ai.

Consumer health data is governed by Wolvec's standalone Consumer Health Data Privacy Policy, which describes applicable consumer-health-data rights, request procedures, and state-specific disclosures.

Wolvec does not sell personal information or consumer health data.

9. International Users

Wolvec currently accepts client accounts only from individuals whose country of residence is the United States. Coach access may be available from other countries where supported by Wolvec.

10. Children's Privacy

Wolvec is not directed to individuals under 18 years of age. We do not knowingly collect personal information from users under 18. If you believe someone under 18 has provided us with personal information, contact us at privacy@wolvec.ai and we will delete it.

11. Third-Party Links and Services

Our platform may integrate with third-party services. This Privacy Policy does not cover third-party practices. We encourage you to review the privacy policies of any third-party services you use in connection with Wolvec.

12. Changes to This Policy

Wolvec may update this Privacy Policy from time to time. Wolvec will post the updated Policy with a revised "Last Updated" date. Where applicable law requires direct notice or consent before a change takes effect, Wolvec will provide that notice or obtain that consent as required.

13. Contact Us

For privacy questions, requests, or concerns:

Wolvec L.L.C.

Email: privacy@wolvec.ai

For data deletion or access requests, include your full name and the email address associated with your account or application.